We aim to process your order within 1-2 working days. You will receive an email confirming that your order has been dispatched. For delivery method and duration, please refer to the table below.
Please note that some of our products are hand made in house by our design team, so dispatch times may vary according to availability, it may take a few extra days to catch up on processing orders. Your patience is appreciated.
Most orders require 1-2 working days for preparation before they are ready to be dispatched. Please see the estimated delivery time below.
(2018 UPDATE) ONLINE SHOP is now in $USD.
Customer will be responsible for all local tax/ custom charges involved. If in doubt please contact us for more information.
ALL ORDERS WILL NOW REQUIRE A CONTACT NUMBER TO DISPATCH (for tracking purpose/ local courier communication）
Free economy shipping with be provided for all orders over $USD 200. Tracking included.
FREE INTERNATIONAL SHIPPING ON ORDERS
OVER $USD 200
We offer Express delivery via Fedex/DHL. Please be sure to enter all required information at the checkout, or otherwise delivery will be put on hold.
FEDEX INTERNATIONAL PRIORITY
The delivery time for FEDEX INTERNATIONAL PRIORITY is guaranteed * for 2-4 working days after dispatch.
* Please be noted if the delivery is resulted in local tax/custom charges, the delivery will be delayed. We advice you to contact your local FEDEX helpline with the tracking number if any urgent enquiries is required. Customer will be responsible for all local tax/ custom charges involved. If in doubt please contact us for more information.
EVERYTHING IS FROM HONG KONG NOW!
Most orders will now ship from our Hong Kong studio, and a new delivery rate is applied(2018MAY). We will revise the rate from time to time so we can offer you the quickest and most economic delivery.
Full tracking service is available for most destination. You will be able to find the tracking details in the dispatch confirmation. Please contact us if you're worried about your order.
We only ship orders Monday to Friday, 9am-5pm (GMT +8), and does not operate on public holidays. All orders placed during the weekend will be processed on the next working day.
If you want to guarantee a delivery for Christmas and other holiday times, please contact us : firstname.lastname@example.org for the latest delivery time.
CANT FIND YOUR COUNTRY FROM DELIVERY OPTION?
You will be able to find the appropriate country at the checkout page, if you can't find your country while entering your billing details please send us a email and we'll expand our delivery areas as soon as possible.
For sizing and delivery and returns information or anything else. Drop us an email!